Privacy Policy
Last updated: December 30, 2025
At PixelCloudTools, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our services. By using our platform, you agree to the terms outlined in this policy.
Table of Contents
1 Information We Collect
When you use our services, we may collect the following types of information:
**Files You Upload**: When you use our tools, you may upload files for processing. These files are temporarily stored only for the duration of processing and are automatically deleted within 1 hour.
**Account Information**: If you create an account, we collect your email address and password (encrypted). We never store passwords in plain text.
**Usage Data**: We collect anonymous usage statistics to improve our services, including which tools are used and general performance metrics.
**Technical Information**: We may collect your IP address, browser type, and device information to ensure security and optimize our services.
2 How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your files and deliver results
- Send important service updates (with your consent)
- Detect and prevent fraud and abuse
- Comply with legal obligations
We do NOT:
- Sell your personal information to third parties
- Use your uploaded files for any purpose other than processing
- Share your data with advertisers
- Store your files longer than necessary
3 Data Security
We implement industry-standard security measures to protect your data:
- All data transfers are encrypted using TLS 1.3
- Files are processed in isolated environments
- Automatic file deletion after processing
- Regular security audits and penetration testing
- Access controls and employee training
While we take extensive measures to protect your data, no system is 100% secure. We encourage you to use strong passwords and enable two-factor authentication when available.
4 Cookies and Tracking
We use minimal cookies to:
- Maintain your session (if logged in)
- Remember your preferences
- Track anonymous usage for analytics
We do NOT use:
- Third-party advertising cookies
- Cross-site tracking
- Invasive analytics platforms
You can disable cookies in your browser settings, though some features may not work properly.
5 Data Retention
- **Uploaded Files**: Deleted automatically within 1 hour of processing
- **Account Data**: Retained while your account is active; deleted upon request
- **Usage Logs**: Anonymized and retained for up to 90 days
- **Session Data**: Cleared when you log out or after 30 days of inactivity
6 Your Rights
Depending on your location, you may have the following rights:
- **Access**: Request a copy of your personal data
- **Correction**: Update inaccurate information
- **Deletion**: Request deletion of your account and data
- **Portability**: Export your data in a standard format
- **Objection**: Opt out of certain data processing
To exercise any of these rights, please contact us at privacy@pixelcloudtools.com.
7 Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
8 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email (if you have an account).
Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
9 Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
**Email**: privacy@pixelcloudtools.com
**Address**: PixelCloudTools, Inc.